Buy With Confidence
The Ramp Factory value transparency in all of their business transactions and want you to be able to buy from us with confidence. We have taken a number of measures to ensure that this is possible. These include:
We aim to despatch all of our orders on the same day when ordered on a business day before 1pm or within a maximum of 48 hours after they have been received if ordered over the weekend or bank holidays. Our target is to deliver within 2 business days which is included free of charge as standard to UK mainland and other shipping methods are available at an extra charge to various regions.
No Quibble Returns Policy
All non-faulty stock items can be returned within 30 calendar days of purchase for a full refund. If you aren’t sure how to choose the correct ramp, do give our friendly sales team a call.
Fully Secure Payment Processing
The Ramp Factory are proud to use the most safest payment methods, we use Adyen, one of the world’s fastest growing E-Commerce Payment Providers to process all of our transactions. Adyen encrypt all of your payment details to the highest level possible, ensuring that none of your personal details are passed on to third parties. we also use PayPal which is an online payment system that makes paying for orders online and sending and receiving money safe and secure.
Modular Ramp Length & Load Height & Delivery
It is crucial for you to know your load height. This guide should help you gauge how long a ramp you require. If you are still not sure, please call us on 01372 478960.
Load Height: This is the vertical measurement from the ground to where you rest the ramp onto.
For Modular Wheelchair Systems:
Minimum recommended gradient: 1 : 12
For e.g. for a 1 ft load height you'll need a 12 ft long ramp.
Will occur to kerbside on a pallet, unassembled and will require a signature. Please make sure that the pallet is not damaged and all parts are present before sign for the delivery.